We're Here to Help Your Family
Questions? Concerns? Need urgent support? Our dedicated team is available 24/7 to ensure your family gets the help they need, when they need it.
- Response within 15 minutes
- Secure & confidential
- Family-focused support
Multiple Ways to Reach Us
Choose the contact method that works best for you. We’re committed to responding quickly and helping solve any challenge.
Send Us a Message
Fill out the form below and we’ll get back to you within 1 hour during business hours.
Frequently Asked Questions
Quick answers to common questions about our services and support.
Standard orders: 2-6 hours | Priority orders: 1-2 hours | Emergency orders: 15-30 minutes
We serve all districts in Uganda, with fastest service in major cities like Kampala, Entebbe, Jinja, Mbale, Gulu, and Mbarara.
You receive SMS updates at each stage, plus photos/videos as proof of completion. We also provide WhatsApp updates for real-time communication.
Mobile money (MTN/Airtel), international bank transfers, credit/debit cards, and PayPal.
Yes! We use bank-level SSL encryption, are licensed by Bank of Uganda, and offer a 100% money-back guarantee if we cannot complete your order.
Emergency Family Support
If your family is facing an urgent situation that needs immediate attention, contact us right away. We prioritize emergency requests 24/7.
Average emergency response time: 15-30 minutes